Each ResQTrack Work Item has a default set of attributes associated with it. The standard attributes are:
- Work Item ID
- Current Due Date
- Software Unit
Users with the appropriate permissions can add any number of additional attributes. And these attributes can be in the form of simple text fields such as “Requirement ID” or select lists containing predefined values such as a “Severity” dropdown containing “Major”, “Normal”, and “Minor” list items. Once created, these custom attributes can be assigned (or not) to one or many projects.
ResQTrack allows users having the appropriate permissions to keep track of developer performance and they can do so with the expenditure of little time and effort. The Performance Log screen contains a text field for a performance note, positive or negative, and for a rating associated with that note, ranging from 1 to 10. Positive issues receive a rating of 6-10, negative ones a rating of 1-5, allowing users to scale a positive or negative performance item. The rating feature is use by the system to calculate an average overall rating for each developer as well as an overall rating for organizations, which is simply the average rating for all users belonging to the organization.
This feature facilitates tracking the performance of individual members of large teams of subcontractor developers. It is indispensible to the process of identifying developers that might be in need of additional training or even replacement, and provide documentation of why such a training or replacement has become necessary.
ResQTrack automatically initiates many email notifications, keeping users apprised of Project and user activity, due dates, new user registration and much more. The volume of system email received by any user is controlled by their membership in the “Email Groups” associated with each of the various notifications. For example, if a user desires notification whenever code is committed to a Project’s Subversion repository, an administrator simply assigns the user to the Project’s “Code Commit Notice” email group. Other available email groups include, but are not limited to, “Wiki Activity Notice”, “Work Item Activity Notice”, and “Over Due Work Items Listing Notice”.
In addition, certain email notifications are sent to a user automatically regardless of their membership in an email group. For example, any Work Items that are past due cause the system to send an email to all of a Work Item’s assignees and customers, notifying them of such. As another example, ResQTrack sends an email notice/reminder to user’s having assigned duties whenever they fail to perform those duties on time.